Answers from your facts
Hours, coverage, compatibility and policies come from information you approve, not guesses.
An AI receptionist that
knows your site.
Answer routine calls, log camera and alert problems, book site assessments, and hand over to your team with the details already captured. Try it below in your browser, as a caller.
ELPIDAA DEMO LINEReady00:00
Z
Zara · AI security desk
Answers from Elpidaa business facts · Pakistani EnglishYou are calling a fictional Elpidaa security desk. Book a site assessment, report a camera problem, or ask about compatibility, then change your mind halfway through.
TRY SAYING
Zara’s voice: Neerja · South Asian English (female). Works in any browser or phone.
Fictional demonstration: please use made-up details. The conversation runs in your browser; only the agent’s replies are sent, via Elpidaa’s server, to Microsoft’s speech service to be read aloud. Our server keeps them only briefly in memory. Call notes reach Elpidaa only if you choose to share them. Voice input is not available in this browser. Type your replies, or open the page in Chrome or Edge.
Call review
WAITING FOR A CALLCAPTURED DETAILS
Requirement, site, cameras, priority, caller and callback number appear here as Zara collects them.
ACTIONS
Incident tickets, assessment bookings, handovers and corrections are logged here. In this demo they are simulated.
TRANSCRIPT
The full conversation appears here.
EXAMPLE CALLWhen the caller
When the caller
changes their mind.
Real callers ask questions halfway through and correct themselves. Here a fictional caller asks about compatibility, then switches from ANPR to PPE. The team receives one accurate request, not two conflicting ones.
- Caller
Hi, I am looking for ANPR at our factory gate.
Request identified - Zara
Happy to arrange a site assessment. Which company is this for?
- Caller
Will it work with my existing Hikvision cameras?
Question answered mid-request - Zara
Often, yes. Compatibility depends on stream access, codecs and image quality, which we check during the assessment. Which company is this for?
- Caller
Crescent Steel, about 24 cameras, at Port Qasim.
- Zara
So that is an ANPR assessment for Crescent Steel in Port Qasim. Shall I book it?
- Caller
Actually, make it PPE monitoring instead of ANPR.
Detail corrected: ANPR → PPE - Zara
Thanks, I have updated that. A PPE and workplace safety assessment. Shall I book the request?
- Caller
Yes, please.
Assessment booked · checklist sent
WHAT IT HANDLESRoutine calls.
Routine calls.
Handled properly.
Built for security and facilities teams that cannot answer every call, but cannot afford to miss the important ones.
Logs incidents properly
Captures the site, camera, priority and callback details your engineers need before they call back.
Books site assessments
Collects requirements and camera counts so the first visit is productive.
Handles changes mid-call
Callers can correct a detail or switch requests without starting over.
Hands over to your team
Recognises when a person is needed and passes on the notes, so nobody repeats themselves.
After-hours cover
Answers when the office is closed and queues follow-ups for the morning, with urgent calls flagged.
GETTING STARTEDThree steps to
Talk to the teamThree steps to
your first call.
01
Share your details
Services, hours, sites, escalation rules and the requests you want handled.
02
Test it as a caller
Call it yourself in the browser and adjust answers until they sound right.
03
Connect and review
Route your number or after-hours calls, connect your tools and go live after a review.
CONNECTIONSWorks with the systems
Works with the systems
you already run.
Each connection is scoped and tested during the pilot.
- Your existing phone lines & IP PBX
- Video management & alert systems
- Ticketing & CRM, including Odoo
- WhatsApp team alerts
- Email summaries
- Webhooks & custom systems
GOOD QUESTIONS. CLEAR ANSWERS.
Before you switch it on.
Can we keep our existing phone number?+
Yes. The receptionist is connected to your current lines or IP PBX as overflow, after-hours or main reception. Routing is agreed during setup.
What happens with a genuine emergency?+
You decide the rules. Calls that mention an intrusion, theft or safety risk can be flagged as urgent and passed straight to your control room or duty manager.
Can it book site assessments?+
Yes, when connected to your calendar or CRM. It collects the requirement, site and camera count, and your team confirms the visit.
Does it speak Urdu?+
Yes. Switch the demo above to اردو, or speak Pakistani English. Callers can mix Urdu and English. For a deployment, accents and vocabulary are tested with recordings of your own callers before going live.
Are calls recorded?+
For a deployment, recording and transcript retention follow your policy and the caller notice you approve. In this demo the conversation stays in your browser; Zara’s replies are sent through Elpidaa’s server to Microsoft’s speech service to be read aloud and kept only briefly in server memory. Call notes reach Elpidaa only if you choose to share them.
Is this browser demo the same as a live deployment?+
No. The demo follows a fixed, fictional script so you can try the experience. A deployment is configured with your information, phone system and connected tools.
LET’S BUILD THE RIGHT SOLUTION
Book a site assessmentWant it answering your calls?
Tell us about your call volume, phone system and the requests you want handled. We will scope a pilot with you.